Privacy Policy

BrainyEdHub ("we", "us", "our") provides online tutoring services. This policy explains what information we collect through this website, why, and how it's used. If you have any questions, contact us at hello@brainyedhub.com.

Information we collect

We collect information you provide directly to us through forms on this site:

• Contact/booking enquiries (Contact page): name, email address, and phone number.
• Mock test requests (Resources page): name, email address, and optionally a phone number.
• Marketing consent: on the mock test form, you can optionally tick a box to receive occasional updates from us. We only send marketing messages to people who tick this box.

How we use your information

• To respond to your enquiry and arrange tutoring sessions.
• To send the specific resource you requested (e.g. a mock test download).
• To send occasional updates, if you've opted in to marketing communications.
• We do not sell your information to third parties.

Cookies and third-party tools

We only load the tools below after you accept cookies via the banner shown on your first visit. If you decline, these are not loaded, though some site features (live chat, instant booking) won't be available until you accept.

• Tawk.to — powers our live chat widget. Tawk.to's own privacy policy governs how chat data is handled on their end.
• Calendly — powers our instant booking calendar. Calendly's own privacy policy governs how booking data is handled on their end.
• Jotform — powers the live Google Reviews widget on our About page, pulling reviews from our Google Business Profile. Jotform's own privacy policy governs how this widget operates.
• FormSubmit — processes our contact and mock test forms and relays submissions to our email inbox.

You can change your cookie choice at any time by clearing your browser's local storage for this site, which will show the consent banner again on your next visit.

Data sharing

We share information only with the third-party service providers listed above, solely to provide the features they power (live chat, booking, form delivery). We do not share your information with any other third party for their own marketing purposes.

Children's information

Many of our students are minors. Where a form is submitted on behalf of a student, we expect it to be submitted by a parent or guardian, or with their knowledge. If you believe a child has provided us with information without appropriate consent, please contact us and we will address it.

Your rights

You can ask us to access, correct, or delete the information we hold about you at any time by emailing hello@brainyedhub.com. You can also unsubscribe from marketing messages at any time.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent changes.

Contact us

Questions about this policy or your data? Email hello@brainyedhub.com or reach us via the Contact page.